This is a three-part article. Check the last two-month’s issues for parts one and two, or visit our web site. Last month we talked about Purchasing and Performance Pay. This month we will talk about Employees and Financial Metrics.
Employees – Average your last three months net sales and divide that amount by $20,000. This is the total number of employees your revenue justifies. Your job is to organize your yard with systems to get all the work done with that number of employees. If your yard has been in business for ten or more years and you have no debt, you may be able to get by with as little as $15,000 per employee. If you have been in business less than ten years or have debt, you will need $20,000 per employee. Any yard with less than $15,000 per month in revenue per employee probably has a negative cash flow and either is in trouble or soon will be. Start with a blank sheet of paper. Draw an organization chart with a box for each employee you are allowed. Next, list all your employees by name on the right side of the paper. Determine which employee is best suited and qualified for each position. Cross off their name on the right and place it in a box. Those employees’ names left without a box must go. Write down all the work performed by the employees without a box and assign that work to an employee in a box. Finally, design a pay for performance system that will insure all the work will get done.
Financial Metrics – Metrics are monthly data points gathered on a spreadsheet. They are the pulse points of your business. They include things like- the number of vehicles purchased, amounts of projected sales, number of invoices written, parts pulled, deliveries made, phone calls received, etc. You need metrics to compare with other yards, but more importantly, you need them to measure against yourself. Have regular monthly meetings with your employees, set achievable goals, and assign each data point to an employee. Hold employees responsible to achieve the goals and compensate them accordingly.
Remember, only you can make BUSINESS GREAT!
Don’t forget to go the website for my new book, www.greenweenies.com, to learn all the backroom business terms. There are 1,200+ terms in over 300 pages, with hilarious illustrations by world famous Gahan Wilson. You can register there for your free weekly “green weenie.” If you want to know what a three-fingered booger is, or what’s in a train wreck envelope, it’s the only place to go!
Remember, only you can make BUSINESS GREAT
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AutoSalvageconsultant.com was formed in 2001 to help recyclers improve their businesses. With over fifty years of experience in three staff members, the group is THE definitive source for recyclers’ management and training needs. The founder, Ron Sturgeon, is past owner of AAA Small Car World. You can review his resume, with skills and experience, at our website. In 2002, his book How to Salvage Millions From Your Small Business was published to help small business owners achieve significant success. It was recently reprinted in the U.S. and published in China, Korea, and the Czech Republic. You can learn more about how to help your business at www.autosalvageconsultant.com. You can reach us at 5940 Eden, Haltom City, TX 76117, or by calling or emailing Mike Gibson or Tammy Sturgeon. Mike can be reached at 817-925-0061 or firstname.lastname@example.org, and Tammy can be reached at 817-999-1224 or email@example.com